Revised: Jan 13, 2024
To create an account and utilize the services provided by Trustify, you confirm that you meet and continuously adhere to the following conditions:
If, at any point, you fail to meet these conditions, you are obligated to notify us and cease using our services. We reserve the right to close or suspend your account at any time if you do not comply with these conditions.
You are permitted to register a maximum of one account on the platform. Requests for additional accounts must be submitted via email to [email protected] or by other contact means listed on our Contact page. Trustify retains the discretion to deny any request for an additional account, and such a violation of these Terms may result in the immediate termination of the involved accounts.
You are required to take reasonable measures to ensure the security of your account and prevent any fraudulent use. This includes, but is not limited to:
We may implement new security procedures for your account and/or our services, and compliance with these procedures is mandatory. Notification will be provided promptly if these procedures impact you.
We reserve the right to suspend or block access to your account or services in cases of:
We will make reasonable efforts to notify you in advance of blocking access to your account or services, providing reasons for such actions.
Digital Currency pertains to assets supported by Trustify, available for staking, deposits, or withdrawals on the platform.
It is your sole responsibility to ensure that the Digital Currency you intend to deposit or withdraw from the Trustify platform qualifies as eligible. Moreover, you must confirm that your deposit or withdrawal of Digital Currency on the blockchain is directed over the correct blockchain and to the correct wallet address as instructed by Trustify. For instance, if you choose Ethereum for fund transfers, you are exclusively responsible for ensuring the initiation of an Ethereum transfer and not any other currency like Bitcoin or BNB.
Failure to adhere to these instructions may result in the irreversible loss of your Digital Currency, and Trustify may not be able to assist you in recovering them. Trustify holds no liability for such loss and is not obliged to retrieve the Digital Currency.
You can stake and fund your account by transferring Digital Currency from your virtual wallet on the blockchain or accounts with third parties. Trustify imposes no fees for funding the account; however, blockchain transactions may incur additional network fees. Additionally, third parties, such as payment processors, may impose transaction and other fees. The Digital Currency will be transferred to the platform's address, and your Trustify account will be credited with an equivalent amount of Digital Currency.
The Digital Currency in your Trustify account balance is available for withdrawal at any time.
To initiate a withdrawal from your Trustify account, you must provide details of the virtual wallet or accounts with third parties where you wish to receive the Digital Currency. Inaccurate, incomplete, or misleading details may result in permanent loss of your Digital Currency, and Trustify will not be held liable for any such losses. While Trustify strives to initiate the withdrawal process immediately upon request, there may be instances where up to 24 hours are required to process the payment.
From time to time, Trustify may introduce specialized initiatives, such as the Affiliate Program, to promote engagement and education among clients. In all instances, we reserve the absolute right to modify, suspend, withdraw, or alter parts or the entirety of programs without prior notice.
By enrolling in such programs, you agree to abide by the following affiliation terms:
Any misconduct or violation of the affiliation terms may be considered a material breach, leading to the termination or suspension of the affiliate's account without prior notice.
We do not assume responsibility for the collection, reporting, or remittance of any taxes arising from transactions related to your Trustify account. You are solely accountable for complying with applicable laws in your jurisdiction, including reporting or remitting any taxes resulting from your use of the Services. It is strongly advised that you seek independent legal tax advice before making any financial decisions.
We encourage you and your associations or business organizations to utilize unique affiliate links or banner ads to redirect to Trustify from your internet websites, blogs, or social media. However, usage of the Trustify logo or names in a manner likely to cause confusion, dilute, or damage the reputation or image of Trustify or any of its affiliates is strictly prohibited. Your website content should not include material interpreted as libelous, obscene, or infringing upon any third-party rights.
You acknowledge and agree that we retain all rights and interests in the Services, associated software, technology tools and content, the Trustify website, logos, images, designs, and other written and multimedia materials displayed on the website, as well as other materials produced by or related to Trustify.
While you are permitted to store, display, analyze, modify, reformat, and print the information available through the Platform, you explicitly acknowledge that no proprietary rights are being transferred to you in such materials or information. Without the Company's express written consent, you are not authorized to publish, transmit, or reproduce that information, either in whole or in part, in any format to any third party.
Our website may include links to third-party websites. It is important to note that our Terms & Conditions, Privacy Policy, and Cookie Notice do not apply to any third-party websites. We neither endorse other websites nor assume responsibility for their operation and privacy practices. Users are encouraged to independently review the terms and policies of such third-party websites.
Please note that the terms and conditions governing the Services may change over time. We reserve the right to discontinue or update any of the Services. Changes to these Terms will supersede all prior versions. Advance notice of changes, additions, and deletions will be provided as required by law. If you disagree with a change and have received advance notice, you may close your Trustify Account and request repayment of the outstanding balance before the effective date of the change. Continued use of the Service post the effective date of any change indicates your acceptance of such change, subjecting your Trustify Account to the modified Terms.
If you wish to file a complaint, please contact our Customer Support Team via any available contact option on the Contact Us page or send an email to [email protected]. All complaints will be reviewed within 24 hours, and we will respond with advice on how to resolve the issue.
We shall not be held liable for delays or defaults in the performance of our obligations due to uncontrollable contingencies, including but not limited to events such as market rulings, fire, flood, civil commotion, earthquake, war, strikes, pandemics or epidemics, failure of internet links, government regulatory actions, or acts of God.
Terminating your relationship with us is subject to the following conditions:
Voluntary Termination: You may terminate these terms and conditions by providing at least 5 business days' notice and discontinuing the use of our Services.
Termination by Us: We reserve the right to terminate our relationship with you and these terms and conditions by giving at least 5 business days' written notice under the following circumstances:
Termination does not affect any other rights or remedies available to us. Transactions already initiated under these terms and conditions will be completed without prejudice. We will fulfill such transactions promptly, provided you settle all outstanding amounts owed to us. If not prohibited, we may transfer staking positions to you as per your direction or agree to continue holding staking positions, subject to mutual agreement on suitable terms.
For inquiries or comments concerning the Terms, please reach out to us via email at [email protected] or visit our Contact page for other contact details.
If a communication regarding your Account is received through a channel other than the Website, we retain the discretion to act or not act on that communication. Further requirements may be imposed at our discretion. It is important to acknowledge that communications sent outside the secure environment of the Website may not be entirely secure. We will not be held liable for any actions taken based on communications received through non-secure channels.